Terms of Service
Effective Date: July 7, 2026
Last Updated: July 7, 2026
Oracle Media Design and Management Terms of Service
Welcome to Oracle Media Design and Management ("Company," "we," "our," or "us"). By accessing our website or purchasing our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.
1. Services
Oracle Media Design and Management provides creative and digital services that may include:
Website design and development
Graphic design
Branding and logo creation
Social media management
Content creation
Marketing consulting
Photography and videography
Print design
Digital advertising
Search engine optimization (SEO)
Website maintenance
Other media and marketing services
The specific scope of services for each project will be outlined in a separate proposal, estimate, invoice, contract, or written agreement.
2. Quotes and Project Approval
Quotes and estimates are valid for 30 days unless otherwise stated.
Work will begin after:
Acceptance of the proposal
Receipt of any required deposit
Receipt of all requested project materials
Project timelines may change if required information or approvals are delayed.
3. Client Responsibilities
Clients agree to:
Provide accurate information
Supply agreed-upon required content, images, and branding materials
Review deliverables promptly
Provide timely feedback
Ensure they own or have permission to use all submitted content
Oracle Media Design and Management is not responsible for delays caused by missing information or delayed client responses.
4. Payments
Payment terms will be outlined in the project proposal or invoice.
Unless otherwise agreed:
Deposits are non-refundable once work begins.
Final payment is due upon receipt of invoice.
Autopay options are available and will pay current account balances so that by the invoice date, half (50%) of that invoice has been prepaid and the continuing autopayments will resolve the balance within 15 days on the invoicing date (always the first of each month.
Invoices represent any work completed during the previous calendar month.
Late payments may result in project delays, suspension of services, or additional fees.
5. Revisions
Most design projects include a specified number of revision rounds as outlined in the proposal.
Additional revisions beyond the agreed scope may incur additional charges.
Major changes requested after approval of a completed phase may require a revised proposal.
6. Intellectual Property
Upon full payment, clients receive ownership of the final approved deliverables unless otherwise stated in writing.
Oracle Media Design and Management retains ownership of:
Preliminary concepts
Drafts
Working files
Internal templates
Proprietary processes
Design systems
Software and development tools
We reserve the right to display completed work in our portfolio, website, and marketing materials unless otherwise agreed in writing.
7. Third-Party Services
Projects may involve third-party providers such as:
Domain registrars
Website hosting companies
Email providers
Social media platforms
Stock photography providers
Printing companies
Software subscriptions
Pricing for third-party services, where oracle Media Design is paying a fee exclusively for a client will be reflected on that client’s invoice. Pricing for third party services that are used for multiple clients will not be billed to clients. Oracle Media Design and Management is not responsible for service interruptions, pricing changes, policy changes, or outages affecting third-party providers.
8. Website Hosting and Maintenance
Unless specifically included in a written agreement, clients are responsible for:
Domain registration (see section 7)
Hosting fees (see section 7)
Software licensing
Website backups
Ongoing maintenance
Security updates
Maintenance plans are governed by separate agreements.
9. Search Engine Optimization
While we follow recognized SEO best practices, we do not guarantee:
Specific search rankings
Increased website traffic
Sales
Leads
Revenue
Placement on any search engine
Search engine algorithms are controlled by third parties and may change without notice.
10. Limitation of Liability
To the fullest extent permitted by law, Oracle Media Design and Management shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services or website.
Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim.
11. Project Cancellation
Either party may terminate a project with written notice.
The client remains responsible for payment for all work completed up to the termination date.
Deposits are non-refundable once work has commenced.
12. Warranties
Services are provided "as is" without warranties of any kind, either express or implied, except where required by law.
We do not warrant uninterrupted website operation or compatibility with future technologies, browsers, or third-party services.
13. Indemnification
Clients agree to indemnify and hold harmless Oracle Media Design and Management from any claims, damages, liabilities, or expenses arising from:
Materials supplied by the client
Copyright infringement
Trademark infringement
Misuse of deliverables
Violation of applicable laws
14. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of North Carolina, without regard to its conflict of law principles.
Any disputes shall be resolved in the appropriate state or federal courts located within North Carolina.
15. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be posted on our website with a revised effective date.
Continued use of our website or services constitutes acceptance of the revised Terms.
16. Contact Information
Oracle Media Design and Management
Email: oracle@oraclemediadesign.com
Website: oraclemediadesign.com